ARCLEND

Resonance

Resonance, unified.

Strategy, field execution, and recovery insights — in one platform. Built for Banks, NBFCs, and Fintechs running collections at scale.

0%

Recovery lift

0%

Cost per collection

0%

Audit coverage

0/7

Automated outreach

Core modules

Everything collections needs — in one platform.

Six modules built to work together. No glue code. No handoffs.

End-to-End Lifecycle

Sourcing, allocation, recovery, closure — every stage of delinquency in one system.

Allocation Engine

Rule-based auto-allocation by DPD, geography, and capacity. Every agent knows what's next.

Campaign Engine

SMS, WhatsApp, email, and notices — orchestrated as bulk or rule-triggered campaigns.

Agency Management

Multi-agency allocation, SLA tracking, reconciliations, and payouts — all in one view.

Field App (APK)

Android APK for agents — GPS visit tracking, live sync with the web, and on-spot payments (cash, cheque, QR, links).

Reports & Dashboards

Drag-and-drop report builder and real-time dashboards — CXO visibility without the wait.

How it works

Five steps. From office to field to report.

01

Import

Onboard delinquent cases in bulk or via API.

02

Allocate

Rules assign each case to the right channel or agent.

03

Engage

Digital, call, or field — in a single workflow.

04

Collect

Any payment mode. Tracked and reconciled instantly.

05

Analyze

Dashboards show what's working — and what to scale next.

The field app

Built for the field.

Tracks every visit. Collects on the spot. Syncs to the web in real time — so the office always sees what the field sees, the moment it happens.

  • Real-time sync between the field APK and the web
  • GPS-tagged visits with proof of contact
  • Accept cash, cheque, QR, and payment links on the spot
  • Push notifications for new allocations and priority cases
1:01
Resonance

Good Morning,

John Doe

Agent ID: #1301 Jan 2024

My Portfolio

7 Cases

Today's PTPs

0 PTPs

Worked

1

Unworked

6

Collections Today

₹0

Home
Cases
PTPs
Activity
1:01
Resonance
Search name, loan ID…

Alex

ACC30039

DPD 23

Total Overdue

₹1,389

Allocated
Mumbai

Carey

ACC30040

DPD 9

Total Overdue

₹5,705

Allocated
Pune

George

ACC30038

DPD 14

Total Overdue

₹971

Allocated
Delhi
Home
Cases
PTPs
Activity

Why choose us

Built for the realities of Indian collections.

Live Field Sync

Real-time two-way sync between the web and the field APK — no end-of-day uploads.

Automation Engine

Rules-based strategy runs your collections playbook 24/7.

Reports in Minutes

Drag-and-drop builder — no dev ticket, no BI bottleneck.

GPS Visit Tracking

Every field visit logged with location and timestamp.

Audit-Ready Trail

Every action traceable — built for BFSI compliance.

Built for

Every institution driving India's credit economy.

Banks

Modernize legacy recovery across retail and SME portfolios.

NBFCs

Manage high-volume, distributed collections with precision.

Fintechs

Launch digital-first collections with the agility you need.

Next step

See it live.